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Terms and Conditions
Making a
purchase is quite straighforward. Just browse our On-line Catalogue,
and click
on any items that you wish to buy and put them into the shopping
basket. After you have finished your selection, click on "Checkout"
on the View Basket page and you will be asked for a few details that we
need to be able to
satisfy the order.
We accept payment by Credit Card (via PayPal) and cheque.
Shipping And Handling:
We
charge £2.98 delivery (UK mainland) per
order. All
orders are sent by 1st class post.
Guarantee:
If the product is
faulty we will replace the DVD on the
return of the original. This means that you have to send the goods back
to us.
Unwanted Goods Under English law, you have the right to cancel any
order within seven days of the day after the item is delivered to you.
***Please note this can only be done if the seal on the DVD
box is not broken.***
In order to do this, please email
,
or write
to
us at
DanceWorld Video
TV House
45a Whitemore Road
Guildford
Surrey
GU1 1QU
One you have returned the goods, we will refund your money, less any
delivery costs. When you are returning goods, make sure they are
packaged well, and are in the condition they were in when you received
them.
Privacy Policy:
DanceWorld do not disclose buyers' information to third
parties. Cookies are used on this shopping site to keep track of the
contents of your shopping cart once you have selected an item, to store
delivery addresses if the address book is used and to store your
details if you select the 'Remember Me' Option. Data collected by this
site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery
purposes
Returns Policy:
If you're not entirely happy with your purchase, you can
return it within ten days of dispatch for exchange or refund. This
excludes delivery charges.
Please send an email to
stating
the product you
wish to return, the date you bought it. Once we have all of your
details on our system, you will be issued with a returns number. This
helps us to deal with your return more quickly, as we know what it is
and who sent it, when it arrives at our warehouse.
Please mark the outside of your packing box with the return number, but
please don't write on the actual product itself. Please package the
products well, as we cannot be held responsible for damage caused by
mis-handling. Once we have your goods, we will either ship you the
replacement, or refund your card/cheque.
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